A Taste of Your Future
Office Life
Want to know what it’s like to work inside a 120-year old cotton mill? We’ve got monthly food vans, a newly renovated office with handy breakout zones and social spaces, a European showroom, and a peacock for a neighbour… No two days are ever the same, and we know you’re going to love it!
Peek Inside
Katie Maxwell
Chief Product Officer
Having joined UP’s Graduate Development Scheme in 2013, Katie previously lead the Group’s Housewares function, and is the first person to progress from graduate to the Operating Board and now the C-suite. Katie is also Deputy Chair of the ESG Committee and has championed Ultimate Products’ ESC strategy, with a particular focus on driving environmental initiatives within the Group’s teams.
“This next chapter is all about innovation, customer insight, and creating products that make a house an ultimate home. I’m grateful for the journey so far and excited for what’s ahead.” Katie
Patrick
E-Commerce Manager
I’ve always enjoyed learning new things. UP gives me the opportunity to seek out different third parties and emerging technology, and implement these new platforms or solutions into my day-to-day role. I am proud of the fact that I’ve progressed so quickly here at UP. I’ve been given the opportunity to develop myself through the mentoring programme, through the graduate scheme, and I have been rewarded for that in my time that I’ve been here.
Emma
Senior Buyer
The people are what makes UP so brilliant – I have a fantastic team, many of whom joined through our Grad Scheme and have now grown into confident, passionate advocates for our products and brands. I love supporting their progression, helping them build commercial awareness and seeing them succeed; it’s so rewarding and a real highlight of working here!
Charles
National Account Manager
I love the energy and atmosphere in the office; it’s always so vibrant, high energy, engaging and exciting. There’s never a dull day – it’s super fast paced, but you’ll never get bored working at UP! Seeing people come in at graduate level and work their way up makes me really proud.
Our Teams
Sales
The Sales department focus on managing our high-value accounts and maintaining relationships with major retailers across the UK and Europe. They’re an important point of contact between us, our customers and retail buyers. Forging and developing the relationships between us and our customers is a key aspect of this role.
Design
Our in-house Design department take concepts from the drawing board to the shelves. They develop inspiring and innovative designs for a wide variety of products. Using their strong attention to detail and creative minds, the design team produce a wealth of shelf-ready packaging, marketing materials and high-quality product images to help build our brands’ identities.
Buying
The Buying department oversee development of our products and help bring them to market. They make the commercial decisions, analyse trends and review ranges. The Buying teams are an important point of contact between us and suppliers and manage these channels using our Good, Better, Best strategy.
HR
The HR department are responsible for all the people functions at UP. They oversee recruitment, learning and development, and ensure best practice. They uphold the culture and values of the company to create a comfortable working environment.
IT
IT are an important team behind the scenes, ensuring that the business can function and communicate effectively. They are responsible for the smooth running of hardware including computers, phones and servers. This department works closely with the Process Development team to streamline tasks, build new systems and map out new processes.
Customer Service
Customer Service are the primary point of contact for customer queries and returns. They deal with queries from customers who have purchased one of our products from a retailer or directly from an E-commerce platform. The customer services team play an important role in representing UP and our brands to customers across the UK and Europe.